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Salesforce Administrator (Contract-to-Hire)
Dallas, TexasOur client, a non-profit organization, serving communities in the State of Texas, is hiring a Salesforce Administrator on a Contract-to-Hire basis. This is a hybrid opportunity that works in their Dallas office 3 days a week and from home 2 days a week. In this role, you will work with stakeholders to identify business requirements and subsequently implementing configuration changes as it relates to enhancements or new functionality within our business application portfolio. This position has no supervisory responsibilities but will need to work closely and effectively with multiple levels within the organization. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily and possess strong verbal and written communication skills.
Responsibilities:
Responsibilities:
- Works closely with the project manager to ensure on-time delivery of scheduled tasks.
- Spends time with subject matter experts gathering business requirements which will define the scope and overall objectives of the project.
- Engages with stakeholders to verify business application requirements which accurately reflect the needs of the organization.
- Works with technical resources to ensure design of the proposed application solution changes/enhancements closely matches the agreed upon business requirements.
- Conducts / participates in review sessions with stakeholders to ensure proposed design solution meets the needs of the organization.
- Develops customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.
- Consults with all company stakeholders on new requirements and optimization of existing capabilities on the Salesforce platform.
- Utilizes knowledge of Salesforce Lightning and Flow Builder to improve page layout and user UI issues (Flows, reports, dashboards).
- Develops proof of concepts for elements to orient projects and development efforts.
- Develop reporting and analytics to drive business decision making and operational processes.
- Supports the business with ongoing product enhancements and feature development (configuration based) for major releases.
- Coaches and transfers knowledge to less experienced team members.
- Keeps stakeholders informed of problems, issues, and resolutions.
- Understands organizational culture, structure, and impact on work efforts.
- Manages stakeholder expectations.
- Analyzes stakeholder operations to understand their strengths and weaknesses to determine
- opportunities for improvements.
- Aids in business case development (i.e., research, data collection).
- Bachelor's degree preferred
- 3-5 years' experience as a Salesforce Administrator.
- Strong knowledge of Salesforce Lighting and Experience Cloud.
- Experience as a business or functional analyst.
- Hands-on experience in SOQL
- Hands-on experience with custom objects and declarative tools
- Hands-on experience with Salesforce Automation tools such as Flow Builder, Approval Processes, or
- other similar tools.
- Certifications - Salesforce Certified Administrator.
- Proficiency in Microsoft applications, including MS Office Suite, Visio, SharePoint, and Outlook.
- Working knowledge of project management applications and prototyping applications
- Service Orientation and empathetic with an ownership mentality