Reports To: Project Manager / Operations Manager

Position Summary
The Team Lead Technician is responsible for leading field installation crews, ensuring high-quality workmanship, maintaining jobsite efficiency, and serving as the primary on-site technical leader for low-voltage projects. This role combines hands-on installation with leadership responsibilities, safety oversight, customer coordination, and job documentation. The Team Lead Technician plays a critical role in delivering projects on time, within scope, and in accordance with company standards and industry best practices.

Key Responsibilities

Field Leadership & Crew Management

• Lead daily jobsite operations and direct assigned technicians and apprentices
• Assign tasks and manage workflow to maximize productivity and efficiency
• Train and mentor junior technicians on installation standards, safety practices, and
• company procedures
• Enforce company policies, safety protocols, and workmanship standards
• Conduct daily job briefings and jobsite coordination

Installation & Technical Execution

• Perform and oversee installation of low-voltage systems including:
  • Structured cabling (Cat5e, Cat6, Cat6A, fiber)
  • Security cameras, access control, intrusion systems
  • Network racks, MDF/IDF buildouts
  • Conduit, pathway systems, and cable management
• Ensure installations meet manufacturer specifications, code requirements, and company
• quality standards
• Perform system testing, labeling, certification, and documentation
• Troubleshoot technical issues and coordinate with Solutions Engineers when needed

Project Coordination

• Work closely with Project Managers and Solutions Engineers to execute project plans
• Review project drawings, scopes of work, and installation requirements
• Track material usage and report shortages or issues
• Provide daily job progress updates and completion reports
• Coordinate with general contractors, site supervisors, and customer representatives

Quality Control & Documentation

• Verify installation accuracy and system functionality before project closeout
• Maintain clean and organized job sites
• Complete as-built documentation, testing results, and punch lists
• Ensure proper labeling and cable management standards are met

Safety & Compliance

• Maintain OSHA and company safety standards at all job sites
• Conduct job hazard assessments and enforce PPE usage
• Ensure safe operation of company vehicles, lifts, ladders, and tools
• Promote a culture of safety and accountability

Required Qualifications

• 3–5+ years of experience in the low-voltage industry
• Prior experience leading crews or acting as a senior technician preferred
• Strong knowledge of structured cabling, security systems, and low-voltage infrastructure
• Ability to read blueprints, drawings, and scope documents
• Strong troubleshooting and problem-solving skills
• Excellent communication and leadership abilities
• Valid driver’s license with clean driving record
• Ability to lift up to 50 lbs and work on ladders and lifts
• Must be able to pass a background check and drug test

Preferred Certifications (Not Required but Strongly Valued)

• BICSI Technician or Installer certification
• OSHA 10 or OSHA 30
• Manufacturer certifications (Verkada, Axis, Hanwha, Genetec, etc.)
• Fiber termination and testing certifications

Work Environment

• Field-based role working on commercial and industrial job sites
• Indoor and outdoor work environments
• Travel to job sites as required
• Occasional overtime based on project schedules

Performance Expectations

• Maintain high-quality installation standards
• Meet project deadlines and productivity targets
• Demonstrate leadership, accountability, and professionalism
• Maintain strong customer relationships
• Uphold company culture and operational standards