Reports To: Team Lead Technician / Project Manager

Summary

The Field Technician is responsible for supporting the installation, testing, and servicing of low-voltage systems under the direction of a Team Lead Technician. This role focuses on executing installation tasks with precision, maintaining jobsite productivity, and upholding company quality and safety standards. The Field Technician plays a key role in project execution by performing hands-on technical work, maintaining organized job sites, and contributing to efficient project delivery.

Key Responsibilities

Installation & Technical Support

• Install and support low-voltage systems including:
  • Structured cabling (Cat5e, Cat6, Cat6A, fiber optic)
  • Security systems (IP cameras, access control, intrusion detection)
  • MDF/IDF buildouts and network rack installations
  • Conduit, pathways, and cable management systems
• Pull, terminate, label, and test copper and fiber cabling
• Assist with device mounting, rack assembly, and system hardware installation
• Follow installation plans, drawings, and instructions provided by the Team Lead
• Maintain installation quality according to manufacturer specifications and company standards

Jobsite Support & Execution

• Follow direction from the Team Lead Technician to complete assigned daily tasks
• Maintain productivity and adhere to project timelines
• Keep job sites clean, organized, and professional
• Assist with material handling, staging, and inventory tracking
• Support punch list completion and project closeout tasks

Testing & Documentation

• Assist with cable testing and certification
• Label cables, racks, and devices accurately
• Support as-built documentation and reporting
• Report installation issues or discrepancies to the Team Lead promptly

Safety & Compliance

• Follow OSHA and company safety policies at all times
• Use proper PPE and maintain safe work practices
• Safely operate ladders, lifts, power tools, and company equipment
• Participate in job hazard assessments and safety meetings

Required Qualifications

• 1–3+ years of experience in the low-voltage industry preferred (entry-level candidates with relevant construction or technical experience considered)
• Basic knowledge of structured cabling and security system installations
• Ability to use hand tools, power tools, and testing equipment
• Ability to read basic drawings and follow technical instructions
• Strong work ethic and willingness to learn
• Valid driver’s license with acceptable driving record
• Ability to lift up to 50 lbs and work on ladders and lifts
• Ability to pass background check and drug screening

Preferred Certifications (Not Required)

• OSHA 10
• BICSI Installer (Level 1)
• Manufacturer training certifications
• Fiber termination training

Work Environment

• Field-based role on commercial and industrial job sites
• Indoor and outdoor environments
• Travel to job sites as required
• Occasional overtime based on project schedules

Performance Expectations

• Maintain quality installation standards
• Demonstrate reliability, punctuality, and accountability
• Follow direction and work effectively within a team
• Contribute to meeting project deadlines
• Uphold company culture and safety standards